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Shipping


Instant Shipping Labels

To take advantage of this convenient option, clients must first be registered for online account access through the AHDC Online Portal.

Registration can be completed under the “My Account” tab. If you are already registered, go to your Account Portal.

For new clients, the link for instant shipping labels will not be available on the account portal until your registration has been completed. This can take up to one business day, and is not immediate! You will receive a notification email when your account access is ready.

Contact Us:

Phone: 607-253-3935
Fax: 607-253-3551
Email: ahdcshipping@cornell.edu

Cold Weather Shipping

Samples transported over the colder months risk being frozen if they are not packed and shipped properly. Even 10% neutral buffered formalin will freeze in harsh winter weather. To prevent samples from freezing, even in insulated containers, add room temperature (unchilled) cold packs to increase the ambient mass. This will reduce the temperature decline during transit, however is not a guarantee against freezing if extended cold exposure occurs. For critical samples that cannot be exposed to extreme cold, consider delaying the shipment or find alternative means to deliver the specimens to the laboratory.

When sending swabs in aerobic transport media, serum and other specimens that should be refrigerated, ensure a cold freezer pack is placed in the same compartment with them. If breakable items are packaged with hard frozen packs, some padding or dividers must be placed between the freezer pack(s) and the breakable items.

Thermal bubble pouches and small thermal mailers are available from our shipping department, along with other shipping supplies provided for your convenience. Please see https://ahdc.vet.cornell.edu/docs/Diagnostic_Supply_Order_Form.pdf