Animal Health Diagnostic Center

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Holiday Deliveries

Both Fed Ex and UPS will have reduced services on Christmas day and New Year’s day. For this reason, the Diagnostic Lab will be closed on Monday, December 25th and Monday, January 1st. Please be aware of this and avoid shipping any specimens for arrival on those days. Reduced hours for the week between the holidays are posted here. Thank you for your understanding and flexibility in allowing our employees to enjoy the holiday season with their families.


Animal Health Diagnostic Center - Account Access

In an effort to provide our authorized Veterinarians, Clinicians, and Animal Clinic/Hospital clients with the best service possible, the laboratory provides online access and test results to these accounts. Authorized clients interested in registering for this service can do so by submitting an electronic request form. Upon submitting the registration, you will receive an e-mail acknowledging the request. Account features such as instant shipping labels will not be available on the account portal until your registration has been verified. Once the request is verified and the web account created, you will receive a second e-mail, with your logon information.

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The online bill pay has changed.

PayPal bill pay

We now use PayPal for our third-party billing provider.


If you are a returning client, please use your previous username and password. If you do not currently have password-protected access to client results, please Register. If you need assistance, please call Lisa Bowen Laue @ 607-253-3938.

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