Billing

Billing & Fee Policies

$2.00 Accession Fee

Starting October 1, 2009, a $2.00 Accession Fee will be added to each accession, regardless of the number of animals or number of tests included on the submission. There will be a few areas exempted from the fee, notably accessions submitted for Referral Testing only and Regulatory only submissions; however, mixed submissions would still receive an Accession Fee. If you have questions about a particular submission, please don't hesitate to call us anytime at 607-253-3900.

Regular Charges

All tests that do not qualify for subsidization through the Animal Health Diagnostic Center's contract with the New York State Department of Agriculture and Markets will be charged at rates listed in the Test & Fee Schedule.

A Charge Status will be assigned for:

Tests requested by New York State veterinarians which do not satisfy the conditions of the contract stated below.
All samples received from out-of-state owners, whether or not the submitting veterinarian's clinic is based in New York State.
Tests performed for private purposes such as for sale, interstate or international export, or exhibition.
Tests performed for companion animals. Testing on pets will always be charged, except in rare instances where problems of significant public health may be involved.
Toxicology, Endocrinology, Clinical Pathology, Comparative Coagulation, and Referral tests, as well as certain other tests where non-outbreak circumstances are involved.

Subsidized ("Contract") Testing

The Animal Health Diagnostic Center, under contract with the New York State Department of Agriculture and Markets, does not charge for most diagnostic tests performed on New York food and fiber-producing animals. It does, however, charge a nominal case fee to cover processing for each accession that qualifies for subsidized testing under the NYS contract. This case fee will appear as a partial charge for tests done on... <more>

Test Results

Results are available only to the veterinarian, clinic, or other authorized submittor of the samples. Please do not ask animal owners who submit samples through veterinarians to call the Laboratory. In diagnostic cases where several tests are requested on a single accession, the results of each test will be reported upon its completion rather than waiting to send the compiled results of all tests in one final report... <more>

Client Accounts and Payments

Payments of all charges are the responsibility of the submitting veterinarian. Charges are billed monthly and we will bill only when all testing on an accession has been finalized. To insure proper management of your account records, your assigned account number must be used in all correspondence with our Laboratory. Please notify the Billing Department of the Laboratory immediately in writing if... <more>

Understanding Your Monthly Bill

Should you need additional clarification of your bill, please contact the Billing Department at (607) 253-3951. The first page of your monthly bill is a "summary" of all of the testing and other activities that occurred on your account for the calendar month. The charge category is a total of all test charges for the month. The adjustment category is a total of non-test charges for the month... <more>

Referrals

The Animal Health Diagnostic Center will automatically refer any sample for tests requested but not performed by our laboratory to another laboratory for testing and will monitor the progress of test results for you. The destination will vary according to factors such as availability, reliability, cost, and turn-around time for results... <more>